Privacy Policy

Introduction

At The Holy Oil, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at theholyoil.co or make a purchase from our online store.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order for our premium extra virgin olive oil products
• Create an account on our website
• Subscribe to our newsletter or mailing list
• Contact us with inquiries or feedback
• Participate in promotions or surveys

This information may include:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit card details, billing information (processed securely through our payment providers)
• Account Information: Username, password, purchase history, preferences
• Communication Data: Records of correspondence, feedback, and reviews

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on our site
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, manage payments, and arrange shipping of our olive oil products
• Customer Service: To respond to your inquiries, provide support, and address any issues
• Communication: To send order confirmations, shipping updates, and important notices about your account
• Marketing: To send newsletters, promotions, and information about our products (with your consent)
• Personalization: To customize your shopping experience and provide product recommendations
• Analytics: To analyze website usage, improve our services, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, shipping orders, and providing customer service
• Shipping Carriers: To deliver your orders
• Payment Processors: To securely process transactions
• Legal Requirements: When required by law or to protect our rights and safety

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect some website functionality.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The Holy Oil
Email: privacy@theholyoil.co
Phone: (314) 369-1255

We are committed to addressing your concerns and resolving any issues related to your privacy.